01 / Information We Collect

We may collect contact details, delivery and billing addresses, order history, customer-service communications, account details, browser/device information, IP address, approximate location, and cookie or usage data. Payment information is processed by authorized payment partners.

02 / How We Collect Information

Information may be collected when you visit our website, place an order, contact support, create an account, or interact with cookies and similar technologies. Some information comes from our ecommerce and payment service providers.

03 / How We Use Information

• Process and deliver orders, manage returns and provide customer support.
• Operate, protect and improve the storefront and its functionality.
• Prevent fraud and comply with legal obligations.
• Send service messages and, where permitted, marketing communications consistent with your choices.

04 / Sharing and Service Providers

We may share necessary data with Shopify, payment processors, logistics and fulfillment providers, IT and analytics vendors, and professional advisers, as appropriate for providing our services or meeting legal requirements. We do not sell personal information in exchange for money.

05 / Cookies and Advertising

Cookies and similar technologies may support shopping-cart functionality, analytics, preferences, security, and advertising where enabled. Browser controls and any available consent choices can help you manage certain technologies.

06 / Retention and Security

We retain personal information for as long as reasonably necessary for ordering, service, operational and legal purposes. We use reasonable safeguards but no system is completely secure.

07 / Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete or receive information about your personal data, or opt out of certain processing. To submit a request, email service@brenovt.com. We may need to verify your identity before responding.

08 / International Data Processing

Our company is based in China and our service providers may process information in other countries. Applicable data protection requirements and safeguards will govern transfers where required.

09 / Updates and Contact

We may update this policy to reflect changes in our operations or law. The revised version will appear on this page. Direct privacy-related inquiries to service@brenovt.com.